New Spring Collection. Coming soon | Discover Dare to Roam 

Due to severe weather in Texas, please expect delays on orders within the US, Canada, Japan, Singapore and Hong Kong.

Summery Newness is available NOW! Introducing the Playhouse Summer Collection! SHOP NOW

We have paused trading in this region. We hope to service you again in the future. Bobux Team

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DELIVERY & RETURNS

DELIVERY

This site currently ships to:
Canada
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Please note that products ship from outside Canada. Taxes and duties may be applied.

STANDARD POST - CAD $11

To keep things simple for time-poor parents we provide flat rate shipping. The shipping cost will stay the same, regardless of the size and weight of your package. Your package will be untraced.

 

Estimated delivery times

10-15 working days for metro areas
Please allow and extra 2-5 days for rural areas
 
SALE TIME!

Deliveries may take slightly longer than usual. Please note: we do not accept exchanges during sale periods.

 

Lost or damaged goods

If your order is lost or damaged in transit, please contact Customer Service within 3 weeks of placing your order so that we may assist you.

RETURNS, EXCHANGES AND REFUNDS

RETURNS, EXCHANGES & REFUNDS

We're sorry to inform you that we cannot accept returns or exchanges for any items (including full price, sale and last chance) purchased on our website. 

Before making a purchased, please carefully review the product description and images to ensure that it meets your expectations.

FAULTY ITEMS

We are committed to producing high quality shoes from the best and safest materials. However, if a manufacturing gremlin managed to slip past our gatekeepers, please follow the instructions below.

 

Shoes purchased on the Bobux website

Please get in touch with Customer Services and send through a photo of the fault. Our team will take care of you and manage the returns process. We reserve the right to assess the condition and age of the returned goods prior to offering an exchange, discount voucher, refund or repair.

 

Shoes purchased on a third-party website or from an independent retailer

Please go back to the store that you purchased the product through and follow their returns process.